How Payments Work

Transparent, secure payment processing for authentic home dining experiences

Our Marketplace Model

HomeDining operates as a marketplace intermediary, connecting guests with local hosts who offer authentic home-cooked meals and dining experiences.

Hosts are the legal sellers of food and services. HomeDining provides the platform, secure payment processing, and trust infrastructure to facilitate these transactions.

Platform Commission: HomeDining charges a 15% commission on all bookings to cover platform costs, payment processing, customer support, and marketplace infrastructure.

Payment Process

1. Guest Pays

You complete your booking and pay securely online using Stripe's encrypted payment gateway.

2. Commission Deducted

The platform automatically deducts a 15% commission to maintain the marketplace and services.

3. Host Receives

The remaining amount (85%) is automatically transferred to the host's connected payment account.

VAT (MVA) Information

Value Added Tax (VAT/MVA) is applied according to Norwegian tax regulations when the host is VAT registered with Skatteetaten.

Pickup Meals

Food products are subject to:

15% VAT

(If host is VAT registered)

Dining Events

Service experiences are subject to:

25% VAT

(If host is VAT registered)

Important: If the host is not VAT registered, VAT is not applicable and will not be charged. This will be clearly indicated on your invoice.

Refunds & Cancellations

Refund eligibility depends on the host's cancellation policy and timing of cancellation.

  • Refunds are processed back to your original payment method
  • Credit notes are issued for all refunded transactions
  • Allow 5-10 business days for refund to appear in your account
  • All VAT and commission amounts are fully reversed

Frequently Asked Questions

When will I be charged?

You are charged immediately when you complete your booking. Payment is processed securely via Stripe.

What payment methods are accepted?

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure Stripe payment gateway.

Is my payment information secure?

Yes. All payments are processed by Stripe, a PCI-compliant payment processor. HomeDining never stores your card details.

Can I get a refund?

Refunds are subject to the host's cancellation policy. If approved, refunds are processed back to your original payment method within 5-10 business days.

Will I receive an invoice?

Yes. You will receive a VAT-compliant invoice via email after payment confirmation. The invoice includes all required details for Norwegian accounting.

Platform Operator

KAMPEN APARTMENTS AND HOTELL AS

Organization Number: 912 530 760 MVA

Kjølberggata 29A, 0653 Oslo, Norway

Email: raj@kampenhotell.no

Website: www.kampenhotell.no

Legal Notice: HomeDining acts solely as a marketplace intermediary operated by HomeDining AS (Org.nr 837 387 132). The Host is the legal seller of goods/services and is responsible for VAT reporting and tax obligations to Norwegian authorities.